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Social Pros Podcast

Apr 6, 2018

Joey Coleman, Chief Experience Composer at Design Symphony, joins the Social Pros Podcast to discuss ways to drastically improve customer retention through social media.


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In This Episode

  • Why most businesses focus more on customer acquisition rather than retention
  • Why modern customers are seemingly less loyal than in the past
  • Why the human touch is so crucial
  • How to use social to improve customer retention




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