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Social Pros Podcast

Dec 22, 2017

On this episode of the Experience This! Show, Dan Gingiss & Joey Coleman look at everything that goes into providing an exceptional customer experience, from making a positive impact when your customers contact support to the crucial element of face time with customers for each member of your organization.

Bite-Sized Delight From the Episode:

  • All employees can benefit from dealing with customers.
  • Be clear about what you can and can’t do and manage expectations.
  • Your customer experience is being compared to everyone, not just companies in your industry.

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