Social Pros Podcast

How Blab Went From an Idea on a Napkin to the Hottest Thing in Social Media

Sep 29, 2015

Brittany Metz, Community Manager for Blab, discusses the unexpected birthplace and evolution of a wildly successful social media platform that embraces unscripted public interactions with your community.

Special thanks to our sponsors:

Salesforce Marketing Cloud (#Winning at Social, 4 Steps to Enhance Your Social Media...

Which Makes Social Work: Inspiration or Perspiration?

Sep 22, 2015

Scott Stratten, President of UnMarketing, joins the Social Pros Podcast this week to discuss the balance of quality and quantity in content marketing, as well as the ways he uses platforms like Twitter, Facebook, Periscope, and podcast channels to make his business work.

Special thanks to our sponsors:

Salesforce...

How HP Balances Social Marketing With Social Customer Service

Sep 15, 2015

Kriti Kapoor, Global Director of Social Customer Care at HP Inc., joins the Social Pros Podcast to discuss the myriad ways customer service has had to adapt to social media, which platforms are best for solving which types of problems, and why it’s so important to embrace global social customer service.

How Qantas Uses Employees to Tell the Brand Story

Sep 8, 2015

Jo Boundy, Head of Digital and Entertainment, joins the Social Pros Podcast this week to discuss employee advocacy on social media and the shift toward lo-fi content quality as marketing is expected to be more authentic and human than ever before.

Special thanks to our sponsors:

Salesforce Marketing Cloud (The...

How to Sell on Social When You’re Not Trying to Sell

Sep 1, 2015

Richard Margetic, Former Director of Global Business at Intuit, joins the Social Pros Podcast this week to discuss social media’s role at different stages of the sales funnel and throughout every department of an organization.

Special thank...