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Social Pros Podcast

Feb 23, 2016

Jay Baer, President of Convince & Convert, joins his own Social Pros Podcast to discuss “Hug Your Haters” and why 80 percent of businesses think they are delivering great customer service but only 8 percent of those customers agree.



Feb 16, 2016

Heidi Sullivan and Todd Cameron, Senior VP at Cision and Head of Content and Strategy at TapInfluence respectively, join the Social Pros Podcast to discuss their brand new Influence Pros Podcast and how influencers are causing a marketing paradigm shift.

Special thanks to our sponsors:


Feb 9, 2016

Kandi Steiner, Senior Social Media Specialist for Publix Super Markets, joins the Social Pros Podcast to reveal how a chain of 1,100 stores maintains close relationships with all their customers through social.


Special thanks to our sponsors:

  • Salesforce Marketing Cloud (#Winning at Social, 4 Steps to Enhance Your...


Feb 2, 2016

Matt See, Director of Social Media and Games at HSN, joins the Social Pros Podcast to share his path to social authenticity which begins and ends with the individual customer.


Special thanks to our sponsors:

  • Salesforce Marketing Cloud (#Winning at Social, 4 Steps to Enhance Your Social Media Strategy: