Anderson, Global Director of Social Media,
CRM, and Customer Service at Whole
the Social Pros Podcast this week to discuss the
customer as a business stakeholder, the importance of enabling
instead of governing, and the future of connectivity in the digital
About the Podcast
Social Pros shines the spotlight on social media practitioners, people doing the real work for real companies. Each episode includes insights from a leading social media strategist plus current trends and ideas in the social media industry, discussed and ratified or debunked by Jay Baer of Convince & Convert and Adam Brown of Salesforce. Finally, each episode ends with The Big Two where our guest gives us their rapid-fire answers to two important questions.